In the event of a consumer dispute, the consumer may resort to the Centro de Informação de Consumo e Arbitragem do Porto (CICAP).

Address: Rua Damião de Góis, 31 – Loja 6, 4050-225 Porto, Portugal
Telephone: +351 225 508 349
Email: cicap@cicap.pt
Website: https://www.cicap.pt

For further information, please visit the Portuguese Consumer Directorate-General's website: https://www.consumidor.gov.pt